Order Acceptance

After placing an order, you will receive an e-mail from us acknowledging that we have received your order. Please note that this does not mean that your order has been accepted. Your order constitutes an offer to us to buy a product or products as advertised by us. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms that the product(s) has/have been ordered (the “Order Confirmation”). The contract between you and us (the “Contract”) is only formed when we send you the Order Confirmation. The contract will relate only to the products we have confirmed in the Order Confirmation. We will not be obliged to supply any other products which may have been part of your order if we cannot supply them. If we decide not to accept all or part of your order, we will not be obliged to supply any (other) products which may have been part of your order.

melodicamusicstore.com reserves the right, at its sole discretion, to refuse or cancel any order for any reason whatsoever. Limitations on quantities available for purchase inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud are some situations that may result in the order being canceled, additional verifications or information may be requested before accepting any order. We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. If your order is cancelled after your credit card has been charged, the said amount will be reversed back in your credit card account. No cash disbursement shall be made under any condition whatsoever.

Once order leaves our logistics centre, you will be notified by e-mail of the estimated date of arrival and it is the responsibility of the customer to ensure that they are present at time of delivery.